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WRLC - AU Document Delivery Performance Summary
June 2010

 
Summary: AU Total
Article loan requests 40 40
Article loan requests filled 35 35
Article loan requests not filled 5 5
Percentage of article requests filled 88% 88%
Average time to fill article requests 36h 36h

Time to Fill Article Requests: AU Total
less than 12 hours 7 7
     20% 20%
12 - 24 hours 5 5
     14% 14%
24 - 48 hours 13 13
     37% 37%
more than 48 hours 10 10
     29% 29%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 07/07/2010