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WRLC - AU Document Delivery Performance Summary
July 2009

 
Summary: AU Total
Article loan requests 39 39
Article loan requests filled 30 30
Article loan requests not filled 9 9
Percentage of article requests filled 77% 77%
Average time to fill article requests 21h 21h

Time to Fill Article Requests: AU Total
less than 12 hours 8 8
     27% 27%
12 - 24 hours 8 8
     27% 27%
24 - 48 hours 11 11
     37% 37%
more than 48 hours 2 2
     7% 7%
undetermined 1 1
     3%     
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 08/10/2009