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Weekly WRLC Consortium Loan Performance Summary
05/25/2018 through 05/31/2018
 
Summary: WR All Libs
Total requests 181 181
              
Book loan requests 134 134
Book loan requests pulled 128 128
Book loan requests not filled 6 6
Percentage of book requests pulled 96% 96%
Average time taken to pull a book 23h 23h
Average time to fill book requests 44h 44h
              
Article loan requests 47 47
Article loan requests filled 35 35
Article loan requests not filled 12 12
Percentage of article requests filled 74% 74%
Average time to fill article requests 18h 18h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 63 63
     49% 49%
12 - 24 hours 30 30
     23% 23%
24 - 48 hours 9 9
     7% 7%
more than 48 hours 26 26
     20% 20%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 15 15
     12% 12%
12 - 24 hours 19 19
     15% 15%
24 - 48 hours 34 34
     27% 27%
more than 48 hours 32 32
     25% 25%
undetermined 28 28
     22% 22%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 24 24
     69% 69%
12 - 24 hours 1 1
     3% 3%
24 - 48 hours 5 5
     14% 14%
more than 48 hours 5 5
     14% 14%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 99 101
percent of total 98% 100%
average time 43h 43h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 06/01/2018