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Weekly WRLC Consortium Loan Performance Summary
04/20/2018 through 04/26/2018
 
Summary: WR All Libs
Total requests 313 313
              
Book loan requests 255 255
Book loan requests pulled 244 244
Book loan requests not filled 11 11
Percentage of book requests pulled 96% 96%
Average time taken to pull a book 9h 9h
Average time to fill book requests 27h 27h
              
Article loan requests 58 58
Article loan requests filled 33 33
Article loan requests not filled 25 25
Percentage of article requests filled 57% 57%
Average time to fill article requests 11h 11h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 145 145
     59% 59%
12 - 24 hours 88 88
     36% 36%
24 - 48 hours 11 11
     5% 5%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 22 22
     9% 9%
12 - 24 hours 62 62
     25% 25%
24 - 48 hours 106 106
     43% 43%
more than 48 hours 4 4
     2% 2%
undetermined 50 50
     20% 20%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 18 18
     55% 55%
12 - 24 hours 13 13
     39% 39%
24 - 48 hours 2 2
     6% 6%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 195 197
percent of total 99% 100%
average time 26h 26h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/27/2018