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Weekly WRLC Consortium Loan Performance Summary
03/30/2018 through 04/05/2018
 
Summary: WR All Libs
Total requests 373 373
              
Book loan requests 282 282
Book loan requests pulled 268 268
Book loan requests not filled 14 14
Percentage of book requests pulled 95% 95%
Average time taken to pull a book 9h 9h
Average time to fill book requests 23h 23h
              
Article loan requests 91 91
Article loan requests filled 42 42
Article loan requests not filled 49 49
Percentage of article requests filled 46% 46%
Average time to fill article requests 11h 11h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 161 161
     60% 60%
12 - 24 hours 90 90
     34% 34%
24 - 48 hours 17 17
     6% 6%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 48 48
     18% 18%
12 - 24 hours 56 56
     21% 21%
24 - 48 hours 69 69
     26% 26%
more than 48 hours 11 11
     4% 4%
undetermined 84 84
     31% 31%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 21 21
     50% 50%
12 - 24 hours 20 20
     48% 48%
24 - 48 hours 1 1
     2% 2%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 181 185
percent of total 98% 100%
average time 23h 23h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/06/2018