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Weekly WRLC Consortium Loan Performance Summary
03/09/2018 through 03/15/2018
 
Summary: WR All Libs
Total requests 269 269
              
Book loan requests 195 195
Book loan requests pulled 184 184
Book loan requests not filled 11 11
Percentage of book requests pulled 94% 94%
Average time taken to pull a book 8h 8h
Average time to fill book requests 23h 23h
              
Article loan requests 74 74
Article loan requests filled 44 44
Article loan requests not filled 30 30
Percentage of article requests filled 59% 59%
Average time to fill article requests 10h 10h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 127 127
     69% 69%
12 - 24 hours 48 48
     26% 26%
24 - 48 hours 8 8
     4% 4%
more than 48 hours          
              
undetermined 1 1
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 27 27
     15% 15%
12 - 24 hours 45 45
     24% 24%
24 - 48 hours 70 70
     38% 38%
more than 48 hours 1 1
              
undetermined 41 41
     22% 22%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 28 28
     64% 64%
12 - 24 hours 15 15
     34% 34%
24 - 48 hours 1 1
     2% 2%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 143 143
percent of total 100% 100%
average time 23h 23h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 03/16/2018