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Weekly WRLC Consortium Loan Performance Summary
02/16/2018 through 02/22/2018
 
Summary: WR All Libs
Total requests 382 382
              
Book loan requests 277 277
Book loan requests pulled 258 258
Book loan requests not filled 19 19
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 7h 7h
Average time to fill book requests 27h 27h
              
Article loan requests 105 105
Article loan requests filled 56 56
Article loan requests not filled 49 49
Percentage of article requests filled 53% 53%
Average time to fill article requests 11h 11h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 180 180
     70% 70%
12 - 24 hours 71 71
     28% 28%
24 - 48 hours 6 6
     2% 2%
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 34 34
     13% 13%
12 - 24 hours 58 58
     22% 22%
24 - 48 hours 98 98
     38% 38%
more than 48 hours 15 15
     6% 6%
undetermined 53 53
     21% 21%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 30 30
     54% 54%
12 - 24 hours 24 24
     43% 43%
24 - 48 hours 2 2
     4% 4%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 205 206
percent of total 100% 100%
average time 27h 27h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 02/23/2018