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Weekly WRLC Consortium Loan Performance Summary
99/99/9999 through 00/00/0000

 
Summary: All Libs
Total requests     
         
Book loan requests     
Book loan requests pulled     
Book loan requests not filled     
Percentage of book requests pulled     
Average time taken to pull a book     
Average time to fill book requests     
         
Article loan requests     
Article loan requests filled     
Article loan requests not filled     
Percentage of article requests filled     
Average time to fill article requests     
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.


Time to Pull Books: All Libs
less than 12 hours     
         
12 - 24 hours     
         
24 - 48 hours     
         
more than 48 hours     
         
undetermined     
         
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found


Time to Fill Book Requests: All Libs
less than 12 hours     
         
12 - 24 hours     
         
24 - 48 hours     
         
more than 48 hours     
         
undetermined     
         
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found


Time to Fill Article Requests: All Libs
less than 12 hours     
         
12 - 24 hours     
         
24 - 48 hours     
         
more than 48 hours     
         
undetermined     
         
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Time to Complete Book Requests:
Libraries Processing Request: Total
number of requests     
percent of total 100%
average time     
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.


Home Updated 01/12/2018