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Weekly WRLC Consortium Loan Performance Summary
06/09/2017 through 06/15/2017
 
Summary: WR All Libs
Total requests 213 213
              
Book loan requests 131 131
Book loan requests pulled 125 125
Book loan requests not filled 6 6
Percentage of book requests pulled 95% 95%
Average time taken to pull a book 10h 10h
Average time to fill book requests 29h 29h
              
Article loan requests 82 82
Article loan requests filled 43 43
Article loan requests not filled 39 39
Percentage of article requests filled 52% 52%
Average time to fill article requests 20h 20h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 82 82
     66% 66%
12 - 24 hours 36 36
     29% 29%
24 - 48 hours 5 5
     4% 4%
more than 48 hours 2 2
     2% 2%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 10 10
     8% 8%
12 - 24 hours 27 27
     22% 22%
24 - 48 hours 64 64
     51% 51%
more than 48 hours 7 7
     6% 6%
undetermined 17 17
     14% 14%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 17 17
     40% 40%
12 - 24 hours 18 18
     42% 42%
24 - 48 hours 4 4
     9% 9%
more than 48 hours 4 4
     9% 9%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 107 109
percent of total 98% 100%
average time 28h 29h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 06/16/2017