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Weekly WRLC Consortium Loan Performance Summary
05/26/2017 through 06/01/2017

 
Summary: WR All Libs
Total requests 182 182
              
Book loan requests 128 128
Book loan requests pulled 126 126
Book loan requests not filled 2 2
Percentage of book requests pulled 98% 98%
Average time taken to pull a book 20h 20h
Average time to fill book requests 43h 43h
              
Article loan requests 54 54
Article loan requests filled 28 28
Article loan requests not filled 26 26
Percentage of article requests filled 52% 52%
Average time to fill article requests 19h 19h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.


Time to Pull Books: WR All Libs
less than 12 hours 68 68
     54% 54%
12 - 24 hours 21 21
     17% 17%
24 - 48 hours 13 13
     10% 10%
more than 48 hours 24 24
     19% 19%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found


Time to Fill Book Requests: WR All Libs
less than 12 hours 15 15
     12% 12%
12 - 24 hours 20 20
     16% 16%
24 - 48 hours 24 24
     19% 19%
more than 48 hours 36 36
     29% 29%
undetermined 31 31
     25% 25%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found


Time to Fill Article Requests: WR All Libs
less than 12 hours 16 16
     57% 57%
12 - 24 hours 4 4
     14% 14%
24 - 48 hours 4 4
     14% 14%
more than 48 hours 4 4
     14% 14%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 94 96
percent of total 98% 100%
average time 42h 42h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.


Home Updated 06/02/2017