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Weekly WRLC Consortium Loan Performance Summary
04/21/2017 through 04/27/2017
 
Summary: WR All Libs
Total requests 368 368
              
Book loan requests 243 243
Book loan requests pulled 232 232
Book loan requests not filled 11 11
Percentage of book requests pulled 95% 95%
Average time taken to pull a book 11h 11h
Average time to fill book requests 31h 31h
              
Article loan requests 125 125
Article loan requests filled 66 66
Article loan requests not filled 59 59
Percentage of article requests filled 53% 53%
Average time to fill article requests 14h 14h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 123 123
     53% 53%
12 - 24 hours 88 88
     38% 38%
24 - 48 hours 21 21
     9% 9%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 28 28
     12% 12%
12 - 24 hours 30 30
     13% 13%
24 - 48 hours 94 94
     41% 41%
more than 48 hours 21 21
     9% 9%
undetermined 59 59
     25% 25%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 29 29
     44% 44%
12 - 24 hours 24 24
     36% 36%
24 - 48 hours 13 13
     20% 20%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 174 175
percent of total 99% 100%
average time 31h 31h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/28/2017