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Weekly WRLC Consortium Loan Performance Summary
03/17/2017 through 03/23/2017
 
Summary: WR All Libs
Total requests 372 372
              
Book loan requests 240 240
Book loan requests pulled 225 225
Book loan requests not filled 15 15
Percentage of book requests pulled 94% 94%
Average time taken to pull a book 11h 11h
Average time to fill book requests 32h 32h
              
Article loan requests 132 132
Article loan requests filled 70 70
Article loan requests not filled 62 62
Percentage of article requests filled 53% 53%
Average time to fill article requests 15h 15h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 121 121
     54% 54%
12 - 24 hours 89 89
     40% 40%
24 - 48 hours 15 15
     7% 7%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 16 16
     7% 7%
12 - 24 hours 45 45
     20% 20%
24 - 48 hours 93 93
     41% 41%
more than 48 hours 17 17
     8% 8%
undetermined 54 54
     24% 24%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 27 27
     39% 39%
12 - 24 hours 40 40
     57% 57%
24 - 48 hours 3 3
     4% 4%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 172 172
percent of total 100% 100%
average time 32h 32h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 03/24/2017