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Weekly WRLC Consortium Loan Performance Summary
02/10/2017 through 02/16/2017
 
Summary: WR All Libs
Total requests 390 390
              
Book loan requests 270 270
Book loan requests pulled 252 252
Book loan requests not filled 18 18
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 11h 11h
Average time to fill book requests 30h 30h
              
Article loan requests 120 120
Article loan requests filled 49 49
Article loan requests not filled 71 71
Percentage of article requests filled 41% 41%
Average time to fill article requests 16h 16h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 136 136
     54% 54%
12 - 24 hours 95 95
     38% 38%
24 - 48 hours 20 20
     8% 8%
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 25 25
     10% 10%
12 - 24 hours 54 54
     21% 21%
24 - 48 hours 103 103
     41% 41%
more than 48 hours 21 21
     8% 8%
undetermined 49 49
     19% 19%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 18 18
     37% 37%
12 - 24 hours 23 23
     47% 47%
24 - 48 hours 8 8
     16% 16%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 203 204
percent of total 100% 100%
average time 29h 30h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 02/17/2017