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Weekly WRLC Consortium Loan Performance Summary
11/18/2016 through 11/24/2016
 
Summary: WR All Libs
Total requests 236 236
              
Book loan requests 174 174
Book loan requests pulled 168 168
Book loan requests not filled 6 6
Percentage of book requests pulled 97% 97%
Average time taken to pull a book 12h 12h
Average time to fill book requests 33h 33h
              
Article loan requests 62 62
Article loan requests filled 35 35
Article loan requests not filled 27 27
Percentage of article requests filled 56% 56%
Average time to fill article requests 13h 13h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 90 90
     54% 54%
12 - 24 hours 56 56
     33% 33%
24 - 48 hours 22 22
     13% 13%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 12 12
     7% 7%
12 - 24 hours 25 25
     15% 15%
24 - 48 hours 64 64
     38% 38%
more than 48 hours 20 20
     12% 12%
undetermined 47 47
     28% 28%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 16 16
     46% 46%
12 - 24 hours 14 14
     40% 40%
24 - 48 hours 5 5
     14% 14%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 123 123
percent of total 100% 100%
average time 32h 32h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 11/25/2016