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Weekly WRLC Consortium Loan Performance Summary
06/17/2016 through 06/23/2016
 
Summary: WR All Libs
Total requests 154 154
              
Book loan requests 102 102
Book loan requests pulled 92 92
Book loan requests not filled 10 10
Percentage of book requests pulled 90% 90%
Average time taken to pull a book 8h 8h
Average time to fill book requests 29h 29h
              
Article loan requests 52 52
Article loan requests filled 23 23
Article loan requests not filled 29 29
Percentage of article requests filled 44% 44%
Average time to fill article requests 6h 6h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 60 60
     65% 65%
12 - 24 hours 29 29
     32% 32%
24 - 48 hours 3 3
     3% 3%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 9 9
     10% 10%
12 - 24 hours 21 21
     23% 23%
24 - 48 hours 32 32
     35% 35%
more than 48 hours 7 7
     8% 8%
undetermined 23 23
     25% 25%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 19 19
     83% 83%
12 - 24 hours 4 4
     17% 17%
24 - 48 hours          
              
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 69 69
percent of total 100% 100%
average time 29h 29h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 06/24/2016