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Weekly WRLC Consortium Loan Performance Summary
04/22/2016 through 04/28/2016
 
Summary: WR All Libs
Total requests 305 305
              
Book loan requests 188 188
Book loan requests pulled 178 178
Book loan requests not filled 10 10
Percentage of book requests pulled 95% 95%
Average time taken to pull a book 11h 11h
Average time to fill book requests 26h 26h
              
Article loan requests 117 117
Article loan requests filled 68 68
Article loan requests not filled 49 49
Percentage of article requests filled 58% 58%
Average time to fill article requests 13h 13h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 85 85
     48% 48%
12 - 24 hours 85 85
     48% 48%
24 - 48 hours 8 8
     4% 4%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 15 15
     8% 8%
12 - 24 hours 44 44
     25% 25%
24 - 48 hours 62 62
     35% 35%
more than 48 hours 6 6
     3% 3%
undetermined 51 51
     29% 29%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 36 36
     53% 53%
12 - 24 hours 27 27
     40% 40%
24 - 48 hours 4 4
     6% 6%
more than 48 hours 1 1
     1% 1%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 126 127
percent of total 99% 100%
average time 26h 26h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/29/2016