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Weekly WRLC Consortium Loan Performance Summary
03/25/2016 through 03/31/2016
 
Summary: WR All Libs
Total requests 305 305
              
Book loan requests 208 208
Book loan requests pulled 186 186
Book loan requests not filled 22 22
Percentage of book requests pulled 89% 89%
Average time taken to pull a book 15h 15h
Average time to fill book requests 30h 30h
              
Article loan requests 97 97
Article loan requests filled 60 60
Article loan requests not filled 37 37
Percentage of article requests filled 62% 62%
Average time to fill article requests 16h 16h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 94 94
     51% 51%
12 - 24 hours 59 59
     32% 32%
24 - 48 hours 25 25
     13% 13%
more than 48 hours 8 8
     4% 4%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 39 39
     21% 21%
12 - 24 hours 25 25
     13% 13%
24 - 48 hours 52 52
     28% 28%
more than 48 hours 28 28
     15% 15%
undetermined 42 42
     23% 23%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 33 33
     55% 55%
12 - 24 hours 13 13
     22% 22%
24 - 48 hours 11 11
     18% 18%
more than 48 hours 3 3
     5% 5%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 144 144
percent of total 100% 100%
average time 30h 30h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/01/2016