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Weekly WRLC Consortium Loan Performance Summary
02/12/2016 through 02/18/2016
 
Summary: WR All Libs
Total requests 342 342
              
Book loan requests 232 232
Book loan requests pulled 231 231
Book loan requests not filled 1 1
Percentage of book requests pulled 100% 100%
Average time taken to pull a book 18h 18h
Average time to fill book requests 41h 41h
              
Article loan requests 110 110
Article loan requests filled 63 63
Article loan requests not filled 47 47
Percentage of article requests filled 57% 57%
Average time to fill article requests 21h 21h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 86 86
     37% 37%
12 - 24 hours 93 93
     40% 40%
24 - 48 hours 44 44
     19% 19%
more than 48 hours 8 8
     3% 3%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 19 19
     8% 8%
12 - 24 hours 50 50
     22% 22%
24 - 48 hours 80 80
     35% 35%
more than 48 hours 68 68
     29% 29%
undetermined 14 14
     6% 6%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 9 9
     14% 14%
12 - 24 hours 42 42
     67% 67%
24 - 48 hours 11 11
     17% 17%
more than 48 hours 1 1
     2% 2%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 215 218
percent of total 99% 100%
average time 41h 41h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 02/22/2016