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Weekly WRLC Consortium Loan Performance Summary
02/05/2016 through 02/11/2016
 
Summary: WR All Libs
Total requests 370 370
              
Book loan requests 263 263
Book loan requests pulled 261 261
Book loan requests not filled 2 2
Percentage of book requests pulled 99% 99%
Average time taken to pull a book 13h 13h
Average time to fill book requests 31h 31h
              
Article loan requests 107 107
Article loan requests filled 56 56
Article loan requests not filled 51 51
Percentage of article requests filled 52% 52%
Average time to fill article requests 20h 20h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 120 120
     46% 46%
12 - 24 hours 114 114
     44% 44%
24 - 48 hours 27 27
     10% 10%
more than 48 hours          
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 33 33
     13% 13%
12 - 24 hours 65 65
     25% 25%
24 - 48 hours 103 103
     39% 39%
more than 48 hours 41 41
     16% 16%
undetermined 19 19
     7% 7%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 19 19
     34% 34%
12 - 24 hours 29 29
     52% 52%
24 - 48 hours 7 7
     13% 13%
more than 48 hours 1 1
     2% 2%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 241 244
percent of total 99% 100%
average time 31h 31h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 02/19/2016