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Weekly WRLC Consortium Loan Performance Summary
01/29/2016 through 02/04/2016
 
Summary: WR All Libs
Total requests 309 309
              
Book loan requests 215 215
Book loan requests pulled 215 215
Book loan requests not filled          
Percentage of book requests pulled 100% 100%
Average time taken to pull a book 16h 16h
Average time to fill book requests 37h 37h
              
Article loan requests 94 94
Article loan requests filled 63 63
Article loan requests not filled 31 31
Percentage of article requests filled 67% 67%
Average time to fill article requests 17h 17h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 67 67
     31% 31%
12 - 24 hours 121 121
     56% 56%
24 - 48 hours 25 25
     12% 12%
more than 48 hours 2 2
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 9 9
     4% 4%
12 - 24 hours 36 36
     17% 17%
24 - 48 hours 100 100
     47% 47%
more than 48 hours 35 35
     16% 16%
undetermined 35 35
     16% 16%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 17 17
     27% 27%
12 - 24 hours 40 40
     63% 63%
24 - 48 hours 6 6
     10% 10%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 177 180
percent of total 98% 100%
average time 36h 37h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 02/06/2016