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Weekly WRLC Consortium Loan Performance Summary
11/13/2015 through 11/19/2015
 
Summary: WR All Libs
Total requests 440 440
              
Book loan requests 251 251
Book loan requests pulled 230 230
Book loan requests not filled 21 21
Percentage of book requests pulled 92% 92%
Average time taken to pull a book 15h 15h
Average time to fill book requests 32h 32h
              
Article loan requests 189 189
Article loan requests filled 85 85
Article loan requests not filled 104 104
Percentage of article requests filled 45% 45%
Average time to fill article requests 22h 22h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 89 89
     39% 39%
12 - 24 hours 110 110
     48% 48%
24 - 48 hours 29 29
     13% 13%
more than 48 hours 2 2
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 26 26
     11% 11%
12 - 24 hours 32 32
     14% 14%
24 - 48 hours 109 109
     47% 47%
more than 48 hours 21 21
     9% 9%
undetermined 42 42
     18% 18%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 24 24
     28% 28%
12 - 24 hours 38 38
     45% 45%
24 - 48 hours 16 16
     19% 19%
more than 48 hours 7 7
     8% 8%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 189 189
percent of total 100% 100%
average time 31h 31h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 11/20/2015