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Weekly WRLC Consortium Loan Performance Summary
11/06/2015 through 11/12/2015
 
Summary: WR All Libs
Total requests 470 470
              
Book loan requests 255 255
Book loan requests pulled 239 239
Book loan requests not filled 16 16
Percentage of book requests pulled 94% 94%
Average time taken to pull a book 14h 14h
Average time to fill book requests 33h 33h
              
Article loan requests 215 215
Article loan requests filled 95 95
Article loan requests not filled 120 120
Percentage of article requests filled 44% 44%
Average time to fill article requests 21h 21h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 99 99
     41% 41%
12 - 24 hours 122 122
     51% 51%
24 - 48 hours 17 17
     7% 7%
more than 48 hours 1 1
              
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 25 25
     10% 10%
12 - 24 hours 29 29
     12% 12%
24 - 48 hours 110 110
     46% 46%
more than 48 hours 21 21
     9% 9%
undetermined 54 54
     23% 23%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 18 18
     19% 19%
12 - 24 hours 50 50
     53% 53%
24 - 48 hours 27 27
     28% 28%
more than 48 hours          
              
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 185 187
percent of total 99% 100%
average time 32h 32h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 11/13/2015