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Weekly WRLC Consortium Loan Performance Summary
05/29/2015 through 06/04/2015
 
Summary: WR All Libs
Total requests 223 223
              
Book loan requests 147 147
Book loan requests pulled 142 142
Book loan requests not filled 5 5
Percentage of book requests pulled 97% 97%
Average time taken to pull a book 14h 14h
Average time to fill book requests 33h 33h
              
Article loan requests 76 76
Article loan requests filled 53 53
Article loan requests not filled 23 23
Percentage of article requests filled 70% 70%
Average time to fill article requests 16h 16h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 84 84
     59% 59%
12 - 24 hours 31 31
     22% 22%
24 - 48 hours 12 12
     8% 8%
more than 48 hours 15 15
     11% 11%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 21 21
     15% 15%
12 - 24 hours 29 29
     20% 20%
24 - 48 hours 45 45
     32% 32%
more than 48 hours 21 21
     15% 15%
undetermined 26 26
     18% 18%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 34 34
     64% 64%
12 - 24 hours 8 8
     15% 15%
24 - 48 hours 3 3
     6% 6%
more than 48 hours 8 8
     15% 15%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 117 117
percent of total 100% 100%
average time 32h 32h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 06/05/2015