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Weekly WRLC Consortium Loan Performance Summary
05/15/2015 through 05/21/2015
 
Summary: WR All Libs
Total requests 314 314
              
Book loan requests 86 86
Book loan requests pulled 81 81
Book loan requests not filled 5 5
Percentage of book requests pulled 94% 94%
Average time taken to pull a book 14h 14h
Average time to fill book requests 33h 33h
              
Article loan requests 228 228
Article loan requests filled 167 167
Article loan requests not filled 61 61
Percentage of article requests filled 73% 73%
Average time to fill article requests 16h 16h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 42 42
     52% 52%
12 - 24 hours 31 31
     38% 38%
24 - 48 hours 2 2
     2% 2%
more than 48 hours 6 6
     7% 7%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 10 10
     12% 12%
12 - 24 hours 16 16
     20% 20%
24 - 48 hours 25 25
     31% 31%
more than 48 hours 9 9
     11% 11%
undetermined 21 21
     26% 26%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 75 75
     45% 45%
12 - 24 hours 52 52
     31% 31%
24 - 48 hours 31 31
     19% 19%
more than 48 hours 9 9
     5% 5%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 57 60
percent of total 95% 100%
average time 33h 33h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 05/22/2015