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Weekly WRLC Consortium Loan Performance Summary
04/17/2015 through 04/23/2015
 
Summary: WR All Libs
Total requests 358 358
              
Book loan requests 225 225
Book loan requests pulled 215 215
Book loan requests not filled 10 10
Percentage of book requests pulled 96% 96%
Average time taken to pull a book 15h 15h
Average time to fill book requests 35h 35h
              
Article loan requests 133 133
Article loan requests filled 86 86
Article loan requests not filled 47 47
Percentage of article requests filled 65% 65%
Average time to fill article requests 16h 16h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 112 112
     52% 52%
12 - 24 hours 67 67
     31% 31%
24 - 48 hours 20 20
     9% 9%
more than 48 hours 16 16
     7% 7%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 21 21
     10% 10%
12 - 24 hours 37 37
     17% 17%
24 - 48 hours 77 77
     36% 36%
more than 48 hours 32 32
     15% 15%
undetermined 48 48
     22% 22%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 40 40
     47% 47%
12 - 24 hours 35 35
     41% 41%
24 - 48 hours 5 5
     6% 6%
more than 48 hours 6 6
     7% 7%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 166 168
percent of total 99% 100%
average time 35h 35h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/24/2015