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Weekly WRLC Consortium Loan Performance Summary
04/10/2015 through 04/16/2015
 
Summary: WR All Libs
Total requests 369 369
              
Book loan requests 210 210
Book loan requests pulled 193 193
Book loan requests not filled 17 17
Percentage of book requests pulled 92% 92%
Average time taken to pull a book 15h 15h
Average time to fill book requests 32h 32h
              
Article loan requests 159 159
Article loan requests filled 93 93
Article loan requests not filled 66 66
Percentage of article requests filled 58% 58%
Average time to fill article requests 17h 17h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 96 96
     50% 50%
12 - 24 hours 64 64
     33% 33%
24 - 48 hours 18 18
     9% 9%
more than 48 hours 15 15
     8% 8%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 22 22
     11% 11%
12 - 24 hours 36 36
     19% 19%
24 - 48 hours 59 59
     31% 31%
more than 48 hours 26 26
     13% 13%
undetermined 50 50
     26% 26%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 47 47
     51% 51%
12 - 24 hours 26 26
     28% 28%
24 - 48 hours 13 13
     14% 14%
more than 48 hours 7 7
     8% 8%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 143 144
percent of total 99% 100%
average time 32h 32h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/17/2015