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Weekly WRLC Consortium Loan Performance Summary
03/20/2015 through 03/26/2015
 
Summary: WR All Libs
Total requests 398 398
              
Book loan requests 226 226
Book loan requests pulled 214 214
Book loan requests not filled 12 12
Percentage of book requests pulled 95% 95%
Average time taken to pull a book 15h 15h
Average time to fill book requests 30h 30h
              
Article loan requests 172 172
Article loan requests filled 109 109
Article loan requests not filled 63 63
Percentage of article requests filled 63% 63%
Average time to fill article requests 18h 18h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 115 115
     54% 54%
12 - 24 hours 68 68
     32% 32%
24 - 48 hours 17 17
     8% 8%
more than 48 hours 14 14
     7% 7%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 35 35
     16% 16%
12 - 24 hours 35 35
     16% 16%
24 - 48 hours 74 74
     35% 35%
more than 48 hours 24 24
     11% 11%
undetermined 46 46
     21% 21%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 47 47
     43% 43%
12 - 24 hours 44 44
     40% 40%
24 - 48 hours 9 9
     8% 8%
more than 48 hours 9 9
     8% 8%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 167 168
percent of total 99% 100%
average time 30h 30h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 03/27/2015