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Weekly WRLC Consortium Loan Performance Summary
02/20/2015 through 02/26/2015
 
Summary: WR All Libs
Total requests 301 301
              
Book loan requests 206 206
Book loan requests pulled 200 200
Book loan requests not filled 6 6
Percentage of book requests pulled 97% 97%
Average time taken to pull a book 12h 12h
Average time to fill book requests 29h 29h
              
Article loan requests 95 95
Article loan requests filled 64 64
Article loan requests not filled 31 31
Percentage of article requests filled 67% 67%
Average time to fill article requests 23h 23h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 115 115
     58% 58%
12 - 24 hours 64 64
     32% 32%
24 - 48 hours 13 13
     7% 7%
more than 48 hours 8 8
     4% 4%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 25 25
     13% 13%
12 - 24 hours 36 36
     18% 18%
24 - 48 hours 76 76
     38% 38%
more than 48 hours 19 19
     10% 10%
undetermined 44 44
     22% 22%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 24 24
     38% 38%
12 - 24 hours 24 24
     38% 38%
24 - 48 hours 4 4
     6% 6%
more than 48 hours 12 12
     19% 19%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 156 156
percent of total 100% 100%
average time 29h 29h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 02/27/2015