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Weekly WRLC Consortium Loan Performance Summary
01/16/2014 through 01/22/2014
 
Summary: WR All Libs
Total requests 274 274
              
Book loan requests 169 169
Book loan requests pulled 169 169
Book loan requests not filled          
Percentage of book requests pulled 100% 100%
Average time taken to pull a book 40h 40h
Average time to fill book requests 60h 60h
              
Article loan requests 105 105
Article loan requests filled 57 57
Article loan requests not filled 48 48
Percentage of article requests filled 54% 54%
Average time to fill article requests 48h 48h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 38 38
     22% 22%
12 - 24 hours 45 45
     27% 27%
24 - 48 hours 32 32
     19% 19%
more than 48 hours 54 54
     32% 32%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 12 12
     7% 7%
12 - 24 hours 18 18
     11% 11%
24 - 48 hours 50 50
     30% 30%
more than 48 hours 77 77
     46% 46%
undetermined 12 12
     7% 7%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 8 8
     14% 14%
12 - 24 hours 9 9
     16% 16%
24 - 48 hours 18 18
     32% 32%
more than 48 hours 22 22
     39% 39%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 157 157
percent of total 100% 100%
average time 60h 60h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 01/23/2015