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Weekly WRLC Consortium Loan Performance Summary
10/17/2014 through 10/23/2014
 
Summary: WR All Libs
Total requests 335 335
              
Book loan requests 187 187
Book loan requests pulled 173 173
Book loan requests not filled 14 14
Percentage of book requests pulled 93% 93%
Average time taken to pull a book 15h 15h
Average time to fill book requests 30h 30h
              
Article loan requests 148 148
Article loan requests filled 90 90
Article loan requests not filled 58 58
Percentage of article requests filled 61% 61%
Average time to fill article requests 14h 14h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 92 92
     53% 53%
12 - 24 hours 53 53
     31% 31%
24 - 48 hours 16 16
     9% 9%
more than 48 hours 12 12
     7% 7%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 30 30
     17% 17%
12 - 24 hours 44 44
     25% 25%
24 - 48 hours 58 58
     34% 34%
more than 48 hours 22 22
     13% 13%
undetermined 19 19
     11% 11%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 49 49
     54% 54%
12 - 24 hours 31 31
     34% 34%
24 - 48 hours 8 8
     9% 9%
more than 48 hours 2 2
     2% 2%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 155 155
percent of total 100% 100%
average time 30h 30h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 10/24/2014