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Weekly WRLC Consortium Loan Performance Summary
10/03/2014 through 10/09/2014
 
Summary: WR All Libs
Total requests 370 370
              
Book loan requests 193 193
Book loan requests pulled 186 186
Book loan requests not filled 7 7
Percentage of book requests pulled 96% 96%
Average time taken to pull a book 16h 16h
Average time to fill book requests 33h 33h
              
Article loan requests 177 177
Article loan requests filled 119 119
Article loan requests not filled 58 58
Percentage of article requests filled 67% 67%
Average time to fill article requests 22h 22h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 99 99
     53% 53%
12 - 24 hours 53 53
     28% 28%
24 - 48 hours 16 16
     9% 9%
more than 48 hours 18 18
     10% 10%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 15 15
     8% 8%
12 - 24 hours 37 37
     20% 20%
24 - 48 hours 59 59
     32% 32%
more than 48 hours 28 28
     15% 15%
undetermined 47 47
     25% 25%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 18 18
     15% 15%
12 - 24 hours 86 86
     72% 72%
24 - 48 hours 6 6
     5% 5%
more than 48 hours 9 9
     8% 8%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 137 139
percent of total 99% 100%
average time 33h 33h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 10/10/2014