--
 
Weekly WRLC Consortium Loan Performance Summary
01/24/2013 through 01/30/2013
 
Summary: WR All Libs
Total requests 361 361
              
Book loan requests 211 211
Book loan requests pulled 211 211
Book loan requests not filled          
Percentage of book requests pulled 100% 100%
Average time taken to pull a book 20h 20h
Average time to fill book requests 38h 38h
              
Article loan requests 150 150
Article loan requests filled 85 85
Article loan requests not filled 65 65
Percentage of article requests filled 57% 57%
Average time to fill article requests 30h 30h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 84 84
     40% 40%
12 - 24 hours 61 61
     29% 29%
24 - 48 hours 41 41
     19% 19%
more than 48 hours 25 25
     12% 12%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 13 13
     6% 6%
12 - 24 hours 41 41
     19% 19%
24 - 48 hours 98 98
     46% 46%
more than 48 hours 45 45
     21% 21%
undetermined 14 14
     7% 7%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 21 21
     25% 25%
12 - 24 hours 17 17
     20% 20%
24 - 48 hours 27 27
     32% 32%
more than 48 hours 20 20
     24% 24%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 196 197
percent of total 99% 100%
average time 38h 38h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 01/31/2014