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Weekly WRLC Consortium Loan Performance Summary 99/99/9999 through 00/00/0000   Summary: All Libs Total requests                Book loan requests      Book loan requests pulled      Book loan requests not filled      Percentage of book requests pulled      Average time taken to pull a book      Average time to fill book requests                Article loan requests      Article loan requests filled      Article loan requests not filled      Percentage of article requests filled      Average time to fill article requests      Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending. Time to Pull Books: All Libs less than 12 hours                12 - 24 hours                24 - 48 hours                more than 48 hours                undetermined                Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found Time to Fill Book Requests: All Libs less than 12 hours                12 - 24 hours                24 - 48 hours                more than 48 hours                undetermined                Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found Time to Fill Article Requests: All Libs less than 12 hours                12 - 24 hours                24 - 48 hours                more than 48 hours                undetermined                Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS. Time to Complete Book Requests: Libraries Processing Request: Total number of requests      percent of total 100% average time      Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted. Home Updated 01/03/2014