--
 
Weekly WRLC Consortium Loan Performance Summary
04/19/2013 through 04/25/2013
 
Summary: WR All Libs
Total requests 454 454
              
Book loan requests 219 219
Book loan requests pulled 211 211
Book loan requests not filled 8 8
Percentage of book requests pulled 96% 96%
Average time taken to pull a book 19h 19h
Average time to fill book requests 34h 34h
              
Article loan requests 235 235
Article loan requests filled 85 85
Article loan requests not filled 150 150
Percentage of article requests filled 36% 36%
Average time to fill article requests 25h 25h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 89 89
     42% 42%
12 - 24 hours 65 65
     31% 31%
24 - 48 hours 40 40
     19% 19%
more than 48 hours 17 17
     8% 8%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 26 26
     12% 12%
12 - 24 hours 40 40
     19% 19%
24 - 48 hours 76 76
     36% 36%
more than 48 hours 37 37
     18% 18%
undetermined 32 32
     15% 15%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 23 23
     27% 27%
12 - 24 hours 28 28
     33% 33%
24 - 48 hours 18 18
     21% 21%
more than 48 hours 16 16
     19% 19%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 179 180
percent of total 99% 100%
average time 34h 34h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 04/26/2013