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Weekly WRLC Consortium Loan Performance Summary
11/09/2012 through 11/15/2012
 
Summary: WR All Libs
Total requests 395 395
              
Book loan requests 217 217
Book loan requests pulled 193 193
Book loan requests not filled 24 24
Percentage of book requests pulled 89% 89%
Average time taken to pull a book 26h 26h
Average time to fill book requests 43h 43h
              
Article loan requests 178 178
Article loan requests filled 96 96
Article loan requests not filled 82 82
Percentage of article requests filled 54% 54%
Average time to fill article requests 28h 28h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 41 41
     21% 21%
12 - 24 hours 66 66
     34% 34%
24 - 48 hours 61 61
     32% 32%
more than 48 hours 25 25
     13% 13%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 10 10
     5% 5%
12 - 24 hours 15 15
     8% 8%
24 - 48 hours 80 80
     41% 41%
more than 48 hours 42 42
     22% 22%
undetermined 46 46
     24% 24%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 23 23
     24% 24%
12 - 24 hours 24 24
     25% 25%
24 - 48 hours 33 33
     34% 34%
more than 48 hours 16 16
     17% 17%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 146 147
percent of total 99% 100%
average time 42h 43h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 11/16/2012