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Weekly WRLC Consortium Loan Performance Summary
09/09/2011 through 09/15/2011
 
Summary: WR All Libs
Total requests 320 320
              
Book loan requests 127 127
Book loan requests pulled 110 110
Book loan requests not filled 17 17
Percentage of book requests pulled 87% 87%
Average time taken to pull a book 23h 23h
Average time to fill book requests 41h 41h
              
Article loan requests 193 193
Article loan requests filled 92 92
Article loan requests not filled 101 101
Percentage of article requests filled 48% 48%
Average time to fill article requests 28h 28h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 38 38
     35% 35%
12 - 24 hours 30 30
     27% 27%
24 - 48 hours 25 25
     23% 23%
more than 48 hours 17 17
     15% 15%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 6 6
     5% 5%
12 - 24 hours 17 17
     15% 15%
24 - 48 hours 30 30
     27% 27%
more than 48 hours 28 28
     25% 25%
undetermined 29 29
     26% 26%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 29 29
     32% 32%
12 - 24 hours 22 22
     24% 24%
24 - 48 hours 25 25
     27% 27%
more than 48 hours 16 16
     17% 17%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 81 82
percent of total 99% 100%
average time 41h 41h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 09/16/2011