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Weekly WRLC Consortium Loan Performance Summary
02/25/2011 through 03/03/2011
 
Summary: WR All Libs
Total requests 368 368
              
Book loan requests 168 168
Book loan requests pulled 154 154
Book loan requests not filled 14 14
Percentage of book requests pulled 92% 92%
Average time taken to pull a book 25h 25h
Average time to fill book requests 48h 48h
              
Article loan requests 200 200
Article loan requests filled 121 121
Article loan requests not filled 79 79
Percentage of article requests filled 61% 61%
Average time to fill article requests 24h 24h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 38 38
     25% 25%
12 - 24 hours 54 54
     35% 35%
24 - 48 hours 36 36
     23% 23%
more than 48 hours 26 26
     17% 17%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours 2 2
     1% 1%
12 - 24 hours 12 12
     8% 8%
24 - 48 hours 61 61
     40% 40%
more than 48 hours 41 41
     27% 27%
undetermined 38 38
     25% 25%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours 41 41
     34% 34%
12 - 24 hours 26 26
     21% 21%
24 - 48 hours 35 35
     29% 29%
more than 48 hours 19 19
     16% 16%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests 116 116
percent of total 100% 100%
average time 48h 48h
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 03/04/2011