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Weekly WRLC Consortium Loan Performance Summary
02/05/2010 through 02/11/2010
 
Summary: WR All Libs
Total requests 277 277
              
Book loan requests 99 99
Book loan requests pulled 55 55
Book loan requests not filled 44 44
Percentage of book requests pulled 56% 56%
Average time taken to pull a book 53h 53h
Average time to fill book requests          
              
Article loan requests 178 178
Article loan requests filled 40 40
Article loan requests not filled 138 138
Percentage of article requests filled 22% 22%
Average time to fill article requests 79h 79h
Note: WR represents the WRLC Offsite Storage Facility; XX includes all libraries in Voyager that are not configured in CLS for lending.

Time to Pull Books: WR All Libs
less than 12 hours 2 2
     4% 4%
12 - 24 hours 14 14
     25% 25%
24 - 48 hours 12 12
     22% 22%
more than 48 hours 27 27
     49% 49%
undetermined          
              
Note: "Time to pull books" is the time elapsed between placing the original request on Voyager and when the item was charged to the "InTransit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier. Time is undetermined if an InTransit or Filling charge transaction is not found

Time to Fill Book Requests: WR All Libs
less than 12 hours          
              
12 - 24 hours          
              
24 - 48 hours          
              
more than 48 hours          
              
undetermined 55 55
     100% 100%
Note: "Time to fill book requests" is the time elapsed between placing the original request on Voyager and when the item was charged at the pickup library, indicating that the item is available to the patron. Time is undetermined if the request is still InTransit or a Filling charge transaction is not found

Time to Fill Article Requests: WR All Libs
less than 12 hours          
              
12 - 24 hours          
              
24 - 48 hours 6 6
     15% 15%
more than 48 hours 34 34
     85% 85%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.

Time to Complete Book Requests:
Libraries Processing Request: 1 Total
number of requests          
percent of total      100%
average time          
Note: "Time to complete book requests" is the time elapsed between placing the original request on Voyager and when either the book arrives at the borrowing library (ie. is charged to the hold shelf) or the patron is notified that the book is not available. Requests with a completion time of less than one hour (ie. are determined by CLS to be unavailable and no alternative library found) are not counted.

Home Updated 02/12/2010