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CLS MEDIA Unfilled Reasons for September, 2015
 
Reason ?? AU CU DC GA GM GT GW HU MU All Libs
Available at home library      6                                         6
Duplicate request placed by patron      12 2                5 8           27
GMUL connect error                               1                1
Item charged to requestor      2                          1           3
Item is available at patron home library.      1           2      1 3           7
Item is not available in the GM Catalog.                          1                     1
Item not on shelf                6 1      4 2           13
Item on order at owning library - not yet received      2                                         2
Item status is Checked Out or Renewed                               1                1
JB material is not eligible for CLS loan. 1                                              1
LL material is not eligible for CLS loan.                          1                     1
Loan period does not allow for shipping to patron      3                3 1                7
Lost/Missing                                    2           2
Media other      1                                         1
No eligible items found      48 6           1 2 5 9 2 73
On-Site Use ONLY - material non-circulating via CLS      4 1      1 3 10 2           21
All Reasons 1 79 9 6 4 9 25 23 9 2 167
Requests submitted in 09/2015 were counted each time the status was set to Unfilled. Some requests may be marked Unfilled more than once and some may be Filled after once or more being marked Unfilled. During automatic processing of incoming requests the CLS system may record several Unfilled reasons while searching libraries for an item to fill the request. Reasons are assigned to the library whose staff marked it Unfilled if done manually and to the lending library if the CLS system did it automatically. If the lending library cannot be determined, the reason is assigned to ??.
Home Updated 10/07/2015