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WRLC Consortium Loan Performance Summary
06/01/2002 through 06/30/2002
Summary:

Total requests:    5,171
            
Book loan requests:    3,094
Book loan requests pulled:    2,317
Book loan requests not filled:    777
Percentage of book requests pulled:    75%
Average hours taken to pull a book:    31 hrs.
            
Article loan requests:    2,077
Article loan requests filled:    1,289
Article loan requests not filled:    788
Percentage of article requests filled:    62%
Average hours taken to send an article:    41 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    622    27%
12 - 24 hours    792    34%
24 - 48 hours    405    17%
more than 48 hours    497    21%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    211    16%
12 - 24 hours    336    26%
24 - 48 hours    345    27%
more than 48 hours    370    29%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 07/07/2002