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WRLC Consortium Loan Performance Summary
07/01/2000 through 07/31/2000
Summary:

Total requests:    3,807
            
Book loan requests:    2,526
Book loan requests pulled:    1,737
Book loan requests not filled:    789
Percentage of book requests pulled:    69%
Average hours taken to pull a book:    26 hrs.
            
Article loan requests:    1,281
Article loan requests filled:    754
Article loan requests not filled:    527
Percentage of article requests filled:    59%
Average hours taken to send an article:    35 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    485    28%
12 - 24 hours    731    42%
24 - 48 hours    282    16%
more than 48 hours    239    14%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    164    22%
12 - 24 hours    173    23%
24 - 48 hours    230    31%
more than 48 hours    187    25%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 08/07/2000