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WRLC Consortium Loan Performance Summary
06/01/2000 through 06/30/2000
Summary:

Total requests:    3,817
            
Book loan requests:    2,845
Book loan requests pulled:    1,997
Book loan requests not filled:    848
Percentage of book requests pulled:    70%
Average hours taken to pull a book:    28 hrs.
            
Article loan requests:    972
Article loan requests filled:    549
Article loan requests not filled:    423
Percentage of article requests filled:    56%
Average hours taken to send an article:    42 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    530    27%
12 - 24 hours    802    40%
24 - 48 hours    335    17%
more than 48 hours    330    17%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    117    21%
12 - 24 hours    121    22%
24 - 48 hours    143    26%
more than 48 hours    168    31%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 07/17/2000