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WRLC Consortium Loan Performance Summary
05/01/2000 through 05/31/2000
Summary:

Total requests:    2,892
            
Book loan requests:    2,642
Book loan requests pulled:    1,744
Book loan requests not filled:    898
Percentage of book requests pulled:    66%
Average hours taken to pull a book:    31 hrs.
            
Article loan requests:    250
Article loan requests filled:    57
Article loan requests not filled:    193
Percentage of article requests filled:    23%
Average hours taken to send an article:    13 hrs.


By Hours Taken to Pull a Book for Loan:

Hours Taken to Pull     Number of
Requests
     Percentage    
less than 12 hours    491    28%
12 - 24 hours    624    36%
24 - 48 hours    321    18%
more than 48 hours    308    18%
Note: "Hours taken to pull a book" is the time elapsed between placing the original request on Voyager and when the item was charged to the "in transit" patron at the lending library, indicating that the item has been pulled from the shelf and processed for pickup by the WRLC courier.


By Hours Taken to Send an Article for Loan:

Hours Taken to Send     Number of
Requests
     Percentage    
less than 12 hours    38    67%
12 - 24 hours    11    19%
24 - 48 hours    6    11%
more than 48 hours    2    4%
Note: "Hours taken to send an article" is the time elapsed between placing the original request on Voyager and when the request is marked as "filled" in the CLS system, indicating that the article has been scanned and transmitted to the borrowing library.

Home Comments Updated 06/08/2000