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WRLC - AU Document Delivery Performance Summary
October 2014

 
Summary: AU Total
Article loan requests 98 98
Article loan requests filled 45 45
Article loan requests not filled 53 53
Percentage of article requests filled 46% 46%
Average time to fill article requests 18h 18h

Time to Fill Article Requests: AU Total
less than 12 hours 18 18
     40% 40%
12 - 24 hours 20 20
     44% 44%
24 - 48 hours 3 3
     7% 7%
more than 48 hours 4 4
     9% 9%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 11/07/2014