--
 
WRLC - AU Document Delivery Performance Summary
July 2014

 
Summary: AU Total
Article loan requests 45 45
Article loan requests filled 32 32
Article loan requests not filled 13 13
Percentage of article requests filled 71% 71%
Average time to fill article requests 32h 32h

Time to Fill Article Requests: AU Total
less than 12 hours 6 6
     19% 19%
12 - 24 hours 8 8
     25% 25%
24 - 48 hours 13 13
     41% 41%
more than 48 hours 5 5
     16% 16%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 08/07/2014