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WRLC - AU Document Delivery Performance Summary
October 2013

 
Summary: AU Total
Article loan requests 73 73
Article loan requests filled 42 42
Article loan requests not filled 31 31
Percentage of article requests filled 58% 58%
Average time to fill article requests 43h 43h

Time to Fill Article Requests: AU Total
less than 12 hours 8 8
     19% 19%
12 - 24 hours 13 13
     31% 31%
24 - 48 hours 9 9
     21% 21%
more than 48 hours 12 12
     29% 29%
undetermined          
              
Note: "Time to fill article requests" is the time elapsed between placing the original request in Voyager and when the request is marked as "Filled" or "InTransit" in the CLS system, indicating that the article has been posted on the Web or received at the borrowing library. Time is undetermined if Web Delivery is not used and the request has not been updated in CLS.


Home Updated 11/07/2013